Product Spotlight: Xfinity X1 Eye Control

The telecommunications company Comcast offers customers with physical disabilities a web-based remote called Xfinity X1 eye control. This free feature is connected to the users' eye gaze system, enabling them to carry out TV-related tasks such as changing the channel and recording a show by looking at a button on the remote. With a service center for customers with disabilities, Comcast (also known as Xfinity) has made its products accessible in other ways. It introduced the first talking TV guide and a voice remote control and produced the first live entertainment program in U.S. history with video description for people with visual impairments. Comcast is the cable provider for which I monitor phone call recordings between sales agents and customers as a quality analyst for J.Lodge, a Cognosante company. For more information about Comcast and its Xfinity X1 eye control, go to https://houston.comcast.com/2019/12/11/meet-alexis-and-ignacio-easter-seals-clients-test-life-changing-technology-enabling-them-to-be-more-independent/.

Comcast logo

(image via corporate.comcast.com)